Returns & 30-Day Guarantee

Our 30-Day Feel-Good Guarantee. We want you to love your Loosn recovery tools — if you're not happy, we'll make it right.

30-day returns

If you're not satisfied, contact us within 30 days of delivery for a refund or replacement. Items should be in original condition where possible.

Damaged or faulty items

If your order arrives damaged or defective, send us a photo within 30 days and we'll replace it or refund you in full — no need to return it.

How to start a return

Email hello@getloosn.com with your order number and reason, and we'll guide you through it within 24 hours.

Questions? Reach us any time via our Contact page.